Privacy policy

The following data protection declaration applies in addition to the general terms and conditions.

who we are

The address of our website is: https://baby-nest.store.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor's IP address and user agent string (used to identify the browser) to help spam detection .

An anonymized character string (also known as a hash) can be created from your email address and passed to the Gravatar service to check whether you are using it. You can find the privacy policy of the Gravatar service here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible in the context of your comment.

cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. This is a convenience feature so that when you write another comment, you don't have to re-enter all of this information. These cookies are stored for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up some cookies to save your login information and viewing options. Login cookies expire after two days and display options cookies after one year. If you select "Keep me signed in" when registering, your registration will be kept for two weeks. If you log out of your account, the login cookies will be deleted.

Embedded content from other websites

Articles on this website may contain embedded content (e.g. videos, images, articles etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged in to this website.

Links to external sites

References and links to third-party websites are outside BabyNest's area of responsibility. Any responsibility for externally linked websites is rejected. Access and use of externally linked websites is at the user's own risk.

How long we store your data

If you write a comment, it will be stored indefinitely, including metadata. This way we can automatically recognize and approve follow-up comments instead of holding them in a moderation queue.

For users who register on our website, we additionally store the personal information they provide in their user profiles. All users can view, change or delete their personal information at any time (the username cannot be changed). Website administrators can also view and edit this information.

What rights you have to your data

If you have an account on this website or have written comments, you can request an export of your personal data from us, including any data that you have shared with us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to keep for administrative, legal or security reasons.

Where your data is sent to

Visitor comments may be checked through an automated spam detection service.

MailPoet newsletters and emails

If you have subscribed to our newsletter or are a member of our site (you can log in) or have made a purchase on our site, there is a high probability that you will receive emails from us.

We will only send you e-mails if you have consented to this or relating to the services we have offered you.

In order to send you emails, we use the name and email address that you have given us. Our website records the IP address you used to register for the service to prevent abuse.

The website can send e-mails via the Mail Poet Sending Service to ship. This service allows us to record opens and clicks on our emails. We use this information to improve the content of our newsletters.

Apart from the e-mail address, no identifiable information is recorded outside of this website.

We collect information about you during the ordering process in our shop.

What we collect and store

While you visit our website, we record:

• Viewed products: Here we show you products that you have recently viewed.
• Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs
• Shipping address: We will ask you to provide this so that we can, for example, determine shipping costs before you place an order and to be able to ship the order to you.

We also use cookies to track the contents of your shopping cart while you are browsing our website.

When you shop with us, we will ask you to provide information such as your name, billing and shipping addresses, email address and phone number, credit card/payment details, and optional account information such as a username and password. We use this information for the following purposes:

• Sending you information about your account and order
• Response to your inquiries, including refunds and complaints
• Processing payment transactions and preventing fraud
• Set up your account for our shop
• Compliance with all legal obligations, such as tax calculation
• Improving our shop offers
• Sending you marketing messages when you choose to receive them

When you create an account with us, we store your name, address, email address and phone number. This information will be used to fill in the payment information for future orders.

We typically store information about you for as long as we need it for the purpose of collection and use and as we are obligated to store it. For example, we store order information for 10 years for tax and billing reasons. This includes your name, your e-mail address and your billing and shipping address.

We also store comments or ratings if you choose to leave them.

Anyone on our team has access

Members of our team have access to the information you provide to us. For example, both admins and shop managers can access:

• Order information such as products purchased, time of purchase and shipping address and
• Customer information such as your name, email address, and billing and shipping information.

Our team members have access to this information to process orders, issue refunds and provide you with support.

What we share with others

We share information with third parties that help us deliver our orders and services to you. For example: Swiss Post, Stripe, Twint and Hermes Versand

payments

We accept Stripe and Twint payments. During payment processing, some of your data will be passed on to Stripe or Twint. Only the information required for processing or making the payment is passed on, such as the total purchase price and payment information.